This group introduces participants to the basic elements of SCT theory, skills and practice.
Created by Yvonne Agazarian and Anita Simon, SAVI (System for Analyzing Verbal Interactions) maps communication behaviors. You will be introduced to the SAVI GRID, which captures verbal behaviors that can lead to satisfactory vs. unsatisfactory communication patterns in everyday life, in organizations, work groups, families, and with clients.
Category:
Drop-in Group
Track:
SAVI; Theory and Basics
Level:
Open to All Levels
CE credits:
1.5
Format:
Didactic; Sharing of Experience
Day(s):
Friday
Start: 10:35 End: 12:05
Learning Objectives
Based on attending this event, I know, or am able to:
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Identify 3 examples of Avoidant verbal behaviors based on the SAVI Grid
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Identify 3 examples of Approach verbal behaviors based on the SAVI Grid
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List one example each of “redundancy”, “ambiguity” and “contradiction”
Presentation Content
Behavioral observation systems are well-established in the research and clinical fields. This particular model, System for Analyzing Verbal Interaction (SAVI), has been used for research in 4 dissertations, reported as a group process tool in 4 peer-reviewed publications, and is currently used for data collection in 3 as yet unpublished ongoing studies. It has a sound theoretical base in both field theory (Lewin, 1951) and information theory (Shannon, 1964) and builds on the work of Bales (1950) and others who developed observation systems to study classroom interactions.
SAVI is a precursor to SCT and a Theory of Living Human Systems (TLHS). SAVI operationalizes the construct of “noise” (ambiguity, redundancy and contradictions) in a TLHS (Agazarian et al., 2021).
SAVI is a non-judgmental observation tool that can be used to map any human system’s communication behaviors in organizations, work groups, families, and clients, by collecting data from which we can infer the developmental phase of a system, and to what degree it is open or closed to information.
Participants will be introduced to a brief overview of the historical theoretical roots of SAVI (including Benjamin et al., 2012; Howard & Scott, 1965; Lewin et al., 1939; Shannon & Weaver, 1964; Simon & Agazarian, 1967).
The SAVI GRID will be used as a tool to explore verbal behaviors that promote or inhibit clear information transfer in everyday life, dependent on the context and the goal of the context, thus discriminating which behaviors approach or avoid problem-solving in communication.
Supporting References
Agazarian, Y.M., Gantt, S.P., & Carter, F. (Eds.) (2021). Systems-centered training: An illustrated guide for applying a theory of living human systems. London, UK: Routledge.
Benjamin, B., Yeager, A., & Simon, A. (2012). Conversation transformation: Recognize and overcome the 6 most destructive communication patterns. New York, NY: McGraw-Hill.
Brooks, A.B., & John, L.K. (2018). The surprising power of questions. Harvard Business Review, May-June 2018, pp. 60-67. https://hbr.org/2018/05/the-surprising-power-of-questions
Gantt, S.P. (2018). Developing groups that change our minds and transform our brains: Systems-centered’s functional subgrouping, its impact on our neurobiology, and its role in each phase of group development. Psychoanalytic Inquiry: Today’s Bridge Between Psychoanalysis and the Group World [Special Issue], 38(4), 270-284. doi: 10.1080/07351690.2018.1444851
Howard, A., & Scott, R. (1965). A proposed framework for the analysis of stress in the human organism. Behavioral Science, 10(2), 141-160. doi: 10.1002/bs.3830100204
Lewin, K., Lippitt, R., & White, R.K. (1939). Patterns of aggressive behavior in experimentally created "social climates." The Journal of Social Psychology, 10(2), 271–299. https://doi.org/10.1080/00224545.1939.9713366
O’Neill, R.M., Gantt, S.P., Burlingame, G.M., Mogle, J., Johnson, J., & Silver, R. (2013). Developing the systems-centered functional subgrouping questionnaire-2. Group Dynamics: Theory, Research, and Practice, 17(4), 252-269. doi: 10.1037/a0034925
O'Neill, R.M., Murphy, V., Mogle, J., MacKenzie, M.J., MacGregor, K.L., Pearson, M., & Parekh, M. (2013). Are systems-centered teams more collaborative, productive and creative? Journal of Team Performance Management, 19(3/4), 201-221. doi: 10.1108/TPM-04-2012-0015
SAVI (n.d.) SAVI Grid. SAVI Communications. https://savicommunications.com/savi-grid/
Shannon, C.E., & Weaver, W. (1964). The mathematical theory of communication. Urbana, IL: University of Illinois Press.
Simon A., & Agazarian, Y.M. (2000). SAVI - The system for analyzing verbal interaction. In A.P. Beck & C.M. Lewis (Eds.), The process of group psychotherapy: Systems for analyzing change (pp. 357-380). Washington, D.C.: American Psychological Association.
Presenters
Alida Zweidler-McKay, MBA, PCC. Alida Zweidler-McKay has been coaching executives, entrepreneurs, and teams from small businesses to Fortune 10 companies for over 20 years. She helps clients delegate effectively, lead authentically, and build productive teams through one-on-one coaching, team coaching and workshops. She uses SAVI with teams to improve communications and problem-solving. In addition to being a certified SAVI trainer, Alida is also a SAVI Master Coder, reflecting her experience using SAVI to code conversations for research purposes. She has a BA from Swarthmore College and an MBA from the Wharton School at the University of Pennsylvania.
Verena Murphy, PhD, LCSW-C. Verena Murphy began training with Yvonne Agazarian in 1993, and the co-originator of SAVI, Anita Simon, in 1997. She has used SCT theory and practice, as well as SAVI, in her personal development, as a partner, mother and grandmother, as a clinical Social Worker in inpatient and outpatient settings, as former assistant professor in Management and Information Systems, and as organizational consultant and trainer in Europe. She is a re-certified SAVI Trainer, and resides in Oregon, where she is in private practice online.